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Every day a returned item sits unopened is a day it can't be resold. Concord Wholesale receives your returns, matches them to the original order, inspects and grades each item, and restocks what's resellable, so it's back in inventory and available on your sales channels as quickly as possible.
We also report on what comes back and why, so your team can spot product, sizing or packaging problems early.
Return parcels and pallets received and scanned against the original order.
Each item checked for damage, wear, missing parts and missing tags or labels.
Items graded as resellable, needing rework, or not resellable, following your rules.
Resellable items rebagged, relabeled and put back into stock.
Non-resellable items held, returned to you, liquidated or disposed of as you direct.
Return reasons, conditions and quantities reported by SKU.
Returns arrive and are matched to the original order.
Each item is checked and graded against your return rules.
Resellable items are restocked and inventory updates across your channels.
You get return data by SKU and reason, so you can act on it.
Returns processing works alongside our ecommerce fulfillment and kitting, assembly and labeling services. Our apparel fulfillment guide explains how fast returns protect margins in high-return categories, and you can browse all of our fulfillment services.
Concord can help with any kitting, repacking, unloading, loading, and more. Any sized order is a go for us!
We can help and manage your growth while you focus on developing new product, services, etc...
As stated, service is the forefront of our company! Our support team is always available.
Returns processing is receiving returned items, inspecting and grading them, restocking what can be resold and handling what can’t, then updating inventory.
We inspect each item against grading rules you set, checking for damage, wear, missing parts and missing tags or labels.
They can be held, returned to you, liquidated or disposed of, following your instructions.
Yes. When a resellable item is restocked, inventory updates across your connected sales channels.
Use the Request Fulfillment Pricing form on this page, and our team will follow up with a quote based on your return volumes and grading needs.
Concord Wholesale Inc. is a Vernon, CA-based international food distributor, private label partner, and fulfillment operator serving businesses across five continents. We work with grocery chains, convenience stores, quick-service restaurants, discount retailers, foodservice distributors, eCommerce brands, and emerging CPG companies — providing the sourcing power, logistics infrastructure, and operational expertise to help them compete at any scale.