1. About This Policy

Concord Wholesale, Inc. (“Concord Wholesale,” “we,” “us,” or “our”) operates the website located at concordwholesale.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or submit an inquiry through our contact or quote request forms.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

2. Information We Collect

2a. Information You Provide Directly

When you submit a quote request or contact form on our Site, we may collect the following personal information:

• First and last name
• Business email address
• Phone number
• Company name
• Company website URL
• Any message or inquiry you choose to submit

We do not collect payment information, credit card numbers, or financial account data through our website.

2b. Information Collected Automatically

When you visit our Site, our web server and hosting provider may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL (the page you visited before coming to our Site)

This information is used for website security, performance monitoring, and general analytics. It is not sold or shared with third parties for marketing purposes.

2c. Cookies

Our Site may use basic cookies to support website functionality. We do not use cookies to track your activity across other websites or to build advertising profiles. You may configure your browser to refuse cookies; however, some features of the Site may not function properly if you do so.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your quote requests, inquiries, and messages
• To communicate with you about our products and services
• To improve the content and functionality of our Site
• To comply with legal obligations
• To protect the security and integrity of our Site and business

We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (such as email service providers or web hosting companies), subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Concord Wholesale, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site if such a transfer occurs.

5. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you certain rights regarding your personal information. These rights include:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell personal information. However, you have the right to direct us not to sell your personal information at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at legal@concordwholesale.com. We will respond to verified requests within 45 days as required by law.

6. Data Retention

We retain personal information submitted through our contact and quote forms for as long as necessary to respond to your inquiry and maintain our business records, typically no longer than three (3) years unless a longer retention period is required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site is intended for business use and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Concord Wholesale, Inc.

3151 Fruitland Ave, Vernon, CA 90058

Email: legal@concordwholesale.com

Website: concordwholesale.com